Shipping Policy

Say below and follow the steps below and our instructions:

Once the order is complete, we have used 1–3 days of labor to prepare it. During the week the preparation requires in general 1 day of work , but if the order is effected in the late afternoon or in the end of the week, it may require a few minutes.

Once your order has been processed, you will see the instruction completed in the middle of the 7th and 14th day of work .

We implore us to render the process of purchase and consign it as soon as possible for our clients. However, if there is any doubt, please do not hesitate to contact our customer service team.

Effettuare un ordine

The process of purchasing your Casa Nuvia is the first possible.

1. Go to the product page and add the desired item to the cart by clicking on the black “Add to cart” button.

2. Check to see if the correct variant is selected. If everything is done, click on “Proceed to payment” .

3. On the information page, insert correctly your indirizzo. Assicurati che tutti i dati if you need to specify and click on “Continue with the order” .

4. On the Spedizione page you can confirm the information and see that all the spedizioni are completely free . Click on “Proceed to payment” .

Payment methods available

• Letter of credit (AMEX, Mastercard, Maestro, Visa)

• ideal

• PayPal Account

All payments are protected by SSL encryption to ensure a safe environment.

Once you have selected the payment method, click on “Complete Order” and follow the instructions.

Spedizioni dall'Asia

All our orders come directly from our partner magazines in Asia (Cina). This is the consent of offering prices and a wide range of products. The medium tempo of the instructions is from 7 to 14 days of work , the second of the runs and the eventual practice of dogs.

Costi di spedizione

We copy all the types of shipment in your order. All our products are delivered to your home without additional costs and without minimum purchase costs .

Spedizione del tuo ordine

To keep the equipment ready , we will organize the orders and schedule the minimum necessary quantity. We are committed to understanding and supporting you in contributing to a truly sustainable world.

If your order comes quickly , please contact us via e-mail.

Customer assistance

For any particular requests or needs, please write to servizio@casanuvia.it
Orari: Mon–Fri 9:00–18:00, Sat 11:00–17:00 .